Shipping Policy
Maya Clean Beauty Shipping Policy
Order Processing
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All orders are processed within 2 to 5 business days after receipt of payment.
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Orders placed on weekends and statutory holidays will be processed on the following business day.
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Once your order has shipped, you will receive a tracking number via email to track your package.
Shipping Fees
Shipping fees are automatically calculated at checkout based on:
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The weight of your order
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The delivery address
Shipping Methods
|
Destination |
Service |
Estimated Delivery Time |
|
Canada |
Standard |
7 to 10 business days |
|
Express |
3 to 7 business days |
|
|
International |
Standard |
7 to 21 business days (varies by country) |
|
Express |
3 to 7 business days (varies by country) |
Please note that delivery times are estimates and may vary depending on the carrier or the time of year.
Delivery Issues
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If your package is lost or damaged, please contact us immediately at presidente@maya-clean-beauty.com.
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We will work with the carrier to resolve the issue as quickly as possible.
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Maya Clean Beauty is not responsible for delays caused by international customs.
Shipping Address
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Please verify that your shipping address is correct before confirming your order.
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We cannot modify the address once the order has been shipped.
Returns & Exchanges
For details regarding exchanges and refunds, please refer to our Return Policy.